EBSCO A to Z and LinkSource Issues

EBSCO is having trouble with some aspects of  A to Z and LinkSource.  One of the issues is that you are unable to link out to some resources, such as items that are Available in Print.  Another issue is that from within LinkSource you are unable to link out to a resource to see if a title of a Journal is available.

Choice Reviews Online

Choice Reviews Online has transitioned to a new website starting with the October Issue. At the moment we do not have access to the content on the new website until an issue with the billing gets resolved. At the moment the link on the libraries website will still take you to the previous Choice Reviews website because we do not have access to the content in the new one. When the billing issue gets resolved the link will be updated.

EBSCO A to Z LinkSource Update

A link for LinkSource will now appear for all citations that are not available in full-text in an EBSCO Database or the Discovery Service. LinkSource will randomly take you to a database if we have access to it in full-text in multiple ones from the same vendor.  For example, if we have access to an article in full text in both Academic OneFile and Nursing & Allied Health from Gale you will randomly be taken to one of the two databases. There is a known issue when trying to access full text in a Gale Database from LinkSource.  When selecting LinkSource the information that is being sent to Gale is not always indexed in a way that allows you to link to the full-text.  When arriving in a Gale database a message appears that states No results fond, even though that the full text is available.  This issue is with Gale. EBSCO has been experiencing some connection issues the past few days that are causing delays in using LinkSource, A to Z, and sometimes the Discovery Service.  Sometimes one or all of the services have not been working. EBSCO is aware of these problems and are working on resolving them.  They are in the process of purchasing more servers and hopefully this will address some of the access issues that we have been experiencing.