Some problems printing from the Mac OS

A few computers, not all, but specifically the print only station closest to the helpdesk is not allowing printing from the mac side. Windows will allow printing. there is a ticket in with CTS. If you have someone report they cannot print on the mac side tell them to try the Windows side and email me the decal # on the back of the computer.

Potential issues

There will be a large number of password resets as is always the case with the start of the semester. The most important thing to remember is- the person MUST show you a VALID SUNY Potsdam ID. No other form of identification is acceptable. If they do not have one because they forgot it they will need to come back with it. If they lost it or don’t have one at all they must go to the PACES office on the 1st floor of Merritt Hall and get one.